About us
We specialize in data processing and backoffice outsourcing.
Having established ourselves in 2005, we have acquired experience and competencies in handling inbound Voice processes, backend document digitization, scanning and cataloguing as per client needs and to an extent language translation for the languages of hindi, Marathi, and Konkani.
Our clients range form state government projects to multinational organizations outsourcing their back office work to us. Intermediately we also support short term turnkey operations for offices supporting industries, like builders, churches, hotels etc.. Our objective is to give our clients seamless support of their back office work with the help of our very competent and experienced staff. We believe strongly in delivering quality work and on time
Our workforce and infrastructure include over 50 Seats on a 24/7 operation with all essential equipment, personnel, required security arrangements and an efficient Leadership Team to cater to our clients needs. We also have a social mission with over 80% of our workforce being girls from the local villages and townships in our vicinity, along with the help of a state government we train the from scratch on computers and then offer them jobs in our firm.
Mrs. Salvita Fernandes
CEO
A Business Management Professional who has strong entrepreneurial skills. She has over a decade’s worth of experience in the service industry. Has successfully managed and developed Rexes BPO over the last three years. In addition to that her forte also lies in Finance and Administration having successfully contributed to the smooth and profitable running of the restaurants owned by her family.
Additionally her business sense has allowed for the company to expand and acquire other businesses that were in need of a leg up and thereby increase the repertoire of Rexes BPO.
Mr. Andre Shackleton
CEO
A Project Management Specialist who has over 16 years of experience in different industries. Has worked in both National and International markets and serviced clients in the same. His last assignment was Sr. AVP Operations India for Stream Global Services, the largest TPO in India. He is also passionate about training and delivers programs on Life Strategies.
He currently manages stock portfolios and has significant insights into the movement of markets and needs of various industries to grow. However the greatest strength of our organization are our tenured staff who have the experience and expertise in servicing our varied clients and it is on this strength that we continue to expand our business.
Our Purpose
Our Mission
To provide exceptional business process outsourcing services that empower our clients to focus on their core business while we handle their operational excellence. We strive to deliver quality, reliability, and innovation in every interaction, building long-term partnerships based on trust and measurable results.
Our Vision
To be recognized as a leading BPO partner globally, known for our commitment to excellence, social responsibility, and innovative solutions. We envision a future where our services enable businesses worldwide to thrive while creating meaningful employment opportunities in our communities.
Our Core Values
The principles that guide everything we do
Excellence
We maintain the highest standards in everything we deliver, continuously improving our processes and services.
Integrity
We operate with transparency, honesty, and ethical practices in all our business relationships.
Innovation
We embrace new technologies and methodologies to deliver cutting-edge solutions to our clients.
Client Focus
Our clients' success is our success. We build lasting partnerships through dedicated service.
Social Responsibility
We're committed to making a positive impact through our training programs and community initiatives.
Quality
We deliver consistent, reliable results through rigorous quality control and continuous monitoring.